Shipping policy

Shipping Policy

Last updated: 01 January 2026

At Riimakes, we aim to deliver your orders safely and on time. Please read our Shipping Policy carefully for details related to order processing and delivery.

1. Shipping Locations

  • We currently ship across India only.

  • International shipping is not available at this time.

2. Order Processing Time

  • Orders are processed within 24–48 business hours after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Time

  • Standard delivery time is 3–7 business days, depending on your location.

  • Delivery timelines may vary due to courier operations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Free shipping across India, unless mentioned otherwise on the product page.

  • Any applicable shipping charges will be clearly displayed at checkout.

5. Delays & Exceptions

  • Riimakes is not responsible for delivery delays caused by:

    • Courier partner issues

    • Natural calamities

    • Government restrictions

    • Incorrect or incomplete delivery address provided by the customer

6. Tracking Information

  • Once your order is shipped, tracking details will be shared via email or SMS.

  • Customers can track their shipment using the provided tracking link.

7. Failed Delivery Attempts

  • In case of multiple failed delivery attempts due to incorrect address or unavailability, the order may be returned to us.

  • Re-shipping charges, if applicable, will be borne by the customer.

8. Damaged or Missing Packages

  • If you receive a damaged package or notice missing items, please contact us within 48 hours of delivery.

  • Share clear images/videos of the package and product for quick resolution.

9. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping details.

  • Riimakes will not be liable for delays or losses caused due to incorrect address information.

10. Policy Updates

  • Riimakes reserves the right to update or modify this Shipping Policy at any time without prior notice.

  • Changes will be effective immediately upon posting on the website.

11. Contact Information

For any shipping-related queries, please contact us:

Email: riimakess@gmail.com
Phone: +91 9211606667
Address: 1st Floor, Plot No. 5, Opp. 14th Avenue, Rani Laxmibai Nagar, Nai Basti Dundahera, Noida, Ghaziabad, Uttar Pradesh – 201308, India